Write new documentation such as user guides, FAQs, video tutorials, and technical support docs for key aspects of our open source Ethereum software, including command line tools, API reference documents, and architecture documents
Have an in-depth understanding of the product and what customers need to succeed with MetaMask
Proactively identify gaps in the documentation or knowledge base articles
Work with support engineers, product managers, and other subject matter experts in a collaborative editing environment
Edit and review content created by others for technical accuracy and clarity
Assist the marketing team in creating other resources and thought leadership including tear sheets, case studies, and white papers
Provide feedback to the product team on how our products might be made easier to use